WhatsApp ordering
Customers message your business's WhatsApp number. PalletPOS understands the order, checks products, pack sizes and quantities, and confirms it back to the customer. We set up your WhatsApp number with you.
WhatsApp & Voice ordering
Stop losing orders in the group chat.
Customers order by WhatsApp or by phone. PalletPOS takes the order and sends it straight to your Back Office, alongside your counter and online sales.
How a phone order arrives
- Forward your lineJust forward your business line; we set it up with you.
- PalletPOS answersIt takes the order when your team is busy.
- Reads it backThe order is confirmed with the caller.
- Lands in the Back OfficeReady for your team, like any other order.
Orders from every channel, in one place
Phone ordering
Every call can become an order. PalletPOS answers when your team is busy, takes the order and reads it back to the caller.
Audit trail
Every order lands in one system with a proper audit trail, so there is no arguing over what was sent.
Included allowances
Wholesale includes 300 WhatsApp orders a month. Complete includes 500 WhatsApp orders and 400 Voice minutes (~130 calls). Other plans can add either channel. See add-ons and usage.
Example: the 11pm voice note
A shop owner finishes a late shift and sends a voice note: "Same as last week, plus two more cases of rice." In the old way of working, that sat in a group chat until someone listened to it the next morning and copied it onto paper. With PalletPOS, the order is taken, read back and confirmed, then lands in the Back Office with an audit trail, ready for the team in the morning.
Related
Start selling with PalletPOS.
Sign up, let the setup wizard build your workspace, install the app on your tills and take your first sale.